D311 train failure nearly 10 hours later, otherwise 6:30 A.M. will arrive in Nanjing Southeast University student Qi Yawei, missed the course design in reply, had to apply for an extension to the school. And Sun Qi Yawei took the same train, you miss the important meeting in Shanghai.
D311 train trip, originally due on December 24, 21:16 from the Beijing South railway station, arrived in Shanghai on December 25 8:58, 0:12 on December 25,
Equipment failure of the run to the plains of Beijing-Shanghai railway station, and 10 hours later, replacement car back up and running.
Qi Yawei told the Word Press (www.thepaper.CN), she was sitting in 16th, the car, and failed in 10 hours, train power water not heating, passengers are nowhere; after the change to the new train, December 25 around 19 o'clock arrived at Shanghai railway station; several passengers delayed flights abroad, after demanding compensation failed.
12306 surging customer service staff to news that locomotive is a force majeure factors, so the passengers could not apply for compensation.
In the event of failure had to be suspended in the 10-hour journey, passengers have been hit by what? Mr Qi Yawei, Sun told the news-surging-
0:40: sleep I feel as if the train has stopped, the car, most of the lights went out, because there are no radio and other tips, we all thought it was a temporary stop, go back to sleep.
At around 2 o'clock in the morning: workers train overhaul facilities, "Jingle" sound is noisy, the passengers asked the reason, worker said the train failed, grid power, trains could not continue to operate. Passengers were asked whether delay, said the workers probably will be delayed by two hours. Previously, no signs of (hint) says the train has broken down.
About 2:30 A.M.: flight attendants informed, said one head over this bus, we arrived in Jinan will be on at 5 o'clock, 5:30 traveling to Shanghai. At this time, heating start stop, second-class compartment passengers feel very cold, mention can go to a quilt of soft sleeper compartments, the crew initially did not agree with. Half an hour later, more anxious, and flight attendants agreed to open the soft sleeper to let everyone in, at this time was around 3, and we began to sleep waiting for.
At about 5 o'clock in the morning: wait until after the flight attendants say 5, we found that there is no movement, many passengers have an important arrangement began to worry, he kept looking for flight attendant reflects this situation. Flight attendant explained that transferred head pulling this train, the new plan is to wait until 9:30 will adjust a new train came to pick us. Started some conflicts between passengers and crew because flight attendants are very frustrated (no way), the crew then began to cry.
At about 6 o'clock in the morning: more people up to the toilet because water power, the toilets are dirty, jammed aisles, including a pregnant woman, attendant eventually solved the problem with pregnant women who go to other compartments.
Around 7 o'clock in the morning: from the morning, passenger alarm, 12306 customer service, but no substantial help, we can only wait. When flight attendants give you a person sent a hot porridge for breakfast. Jiangsu jintan police deny 6 migrant workers over
Around 9 o'clock in the morning: from 7 to 9 point for more than an hour, the crew "disappears", and did not appear again, passengers are in such a hurry, but can do nothing. Flight attendants may be afraid to come, every now and then they will come and see before, but was chased by passengers "crusade".
About 9:30 A.M.: a new train next to us, many police also came to the scene and take the ladder next to the train, let us get off to transfer to new trains, take the new train soft sleeper passengers to take the quilt. Many of the delayed compensation for delays to passenger trains in important matters, but received a negative answer. (Passengers are divided into two sets, a new train ride continued to Shanghai, and another was taken to Jinan, traveling to Nanjing, Jinan, Shanghai, direction, can also return to Beijing. Qi Yawei and Sun are on the new trains, it is not clear how to get another).
Qi Yawei believes that trains after a failure, the staff member shall immediately notify the detailed causes of the incident and measures to the passengers, and should not be a Word, keep everyone in suspense, in addition, the passengers affected and suffered a major loss should receive some compensation.
Surging news notes on compensation to the train should have triggered many discussions.
Counsel points out that the train tickets and bus tickets, bus tickets, is a contract of carriage. Train timetables are the implied terms of the contract of transport, railway passenger transport is an integral part of the contract. In accordance with the contract law, the General principles of civil law and the Consumer Protection Act, is not in accordance with the contract time of departure, arrival, in clear violation of the contract. Others believe that, in accordance with the relevant provisions of the law of contract: "where a party fails to perform its contractual obligations or obligations do not comply with the contract, there are three solutions, continues to perform, to take remedial measures and compensation for losses. "As a result, took the train to continue to implement measures without compensation, and our population, less railway line, trains pass each other, natural factors such as inclement weather effects on the railway, later of the railway sector.
No comments:
Post a Comment