Chengdu business daily news on June 22, "call '114' phone consultation with a hospital, provided the operator number, immediately following the initiative to recommend another hospital, ask whether you need to transfer the hospital expert line. "Recently, Liu called Chengdu business daily, provide number query service '114' also called the people to do advertising. "I was not consulted in this hospital and they recommend me the information of the hospital, which is bound to be misleading to the public. "
Recently, the Chengdu business daily reporters in directory name call "114", confirmed that Mr LAU's argument, which was hanging on the "114" operators, how the "114" information? Reporters found that in fact, 114 directory assistance for such lax operator audit, similar to the dining and entertainment operations, even in the name of a fictional, without the relevant license, contract-free seal case, also be able to upload the "114" directory assistance, providing false information to the public.
"114" find the hospital number
The operator recommend another hospital
On June 18, Liu "114" Advisory Eddie the telephone of Ophthalmic Hospital in Chengdu, "the operator broadcast the telephone number for me, then asked me if I need to transfer in Chengdu China eye hospital expert line does not. "Mr Liu said, asking is the hospital, why recommend me another hospital?
Chengdu business daily reporter then calls the "114" query Eddie eye hospital phone numbers, the next program, with Mr LAU referred to the same: operator telephone broadcast to reporters Eddie eye hospital asked, "is this eye care consultation? Chengdu Chinese eye hospital specialists, need to transfer you do line? "
"What hospital? "The reporter asked. "Chinese eye hospital in Chengdu. "The operator answered. "The two hospitals any better? "The operator didn't answer, saying only that" no evaluation of the unit. "Then, the operator asked," need forward Chinese Ophthalmology hospital experts dedicated to help your consultation? "Reporters don't have to go after, they ended up calling.
Mr LAU, such a recommendation is likely to be about selection of consultants, but whether the operators of these recommended formal?
"114" Dimension Manager:
After signing the agreement cut can be recommended
In the current "114" service platform, in addition to the enquiries unit, outside agency phone number, there are tickets, booking services, featured local cuisine at the restaurant, and all types of businesses is through the "114" disclosure?
On June 19, the Chengdu commercial daily reporter calls "114", to open a restaurant on the grounds, tell each other in the "114" be a registration number, and delegate to the other as some restaurant recommendations. They will transfer calls to the "dining and entertainment center" after learning of the reporter claims the other side said, will have a staff reporter later. At noon that day, a self-proclaimed "114" Dimension Manager lady called a press conference, saying that can meet the needs of journalists, but to sign an agreement. After 1 hour, the reporter met with the woman, the other took out a stack of information, asked reporters the restaurant's name, address, and name of person in charge, and then record them one by one. "The deal is very simple, and don't want you to make money, no risk. "
"We hung restaurant information to 114, people call and can make enquiries and can also help you recommend. "According to her statement, recommended clients, post consumer," 114 "royalty in the spending, the General recommendation is 6%, first 10%. Friendship boats comic author after 85 of nerd
Press to open a restaurant on the grounds, hoping to "114" recommend, plan for staff working with journalists to sign an agreement
Just coined a restaurant directly without approval recommended
The woman took out a copy of "Bai business travel reservation business services agreement" after the monthly royalty standards indicated, signed by both parties, "do you have a seal? "Reporters are not available, but also signed the agreement, the whole process, the other side did not allow journalists in restaurant-related certificates or restaurant locations verified journalists. "Do not need to provide business license stuff, right? "The woman hesitated," you recognize this royalty can. "
Almost the same way, the reporter also signed an agreement with another dimension Manager. "In two forest service road north, called the ' Octagon bean soup with rice. "Journalists casually coined the name of a restaurant. In fact, this restaurant doesn't exist. This time, the dimension Manager also did not ask reporters for the restaurant's license, nor to verify the address.
Two days later, the reporter called the "114" Advisory Xinhua did not eat bean soup with rice restaurant near the Park, the other query for a moment and give "all bean soup with rice" name, phone and address. A fictitious restaurant is the "114" operator to broadcast out. This false information, how can easily be hung "114" publish, "114" recommended these merchants, and how many got a Publisher not audited this advantage?
Advertising carrier response: information gathering to ignore process, regulatory boards
It is understood that the current "114th number all-rounders" from best business e-commerce, Ltd, subsidiary of China Telecom operation. On June 21, after the reporter contacted the company, these false restaurant, has been unable to query to the relevant information.
The afternoon of June 21, Bai Sichuan Xu Xingliang, head of branch business Hotel Chengdu business daily, came forward to accept the reporter's interview. It is understood that, in 2008, knowledgeable person number of companies after the establishment of the "114" launched the value-added services, "before simply providing the number, then the reservation, booking and other services. Operator to provide its phone number you need, will also recommend the same type of business as a reference, this is according to the business needs of the company released a product model, businesses will pay to the company, but also to provide a more selective. Xu Xingliang, "said operator in paying for the public recommendation, is to provide the business number information, does not add the merchant any judgment, nor add to them to say each other well, all selected by the public. "
"On this issue, we will not shy away from, but also willing to open society, and accept their supervision. "Hang fake restaurant information is mentioned in the" 114 "service for the public recommendation, Xu Xingliang shows that this kind of attitude.
Xu Xingliang said, by, hundred Hotel Sichuan branch internal survey, "Octagon guest bean soup rice" of collection personnel in signed agreement Shi, does no according to formal process, verified businesses information, and in will information with back company Hou, through and review personnel communication, directly will the information hanging to has 114, company operation regulatory does have short Board, "each a bit collection member of collection volume, was company remember into has the employees of performance assessment, in this performance assessment of driven Xia, inevitably occurred such of problem. "But Xu Xingliang, admits that at the beginning of this evaluation, high expectation does exist on the database of the company issue," from corporate management level, this performance-oriented need to be optimized. "Xu Xingliang, the next, the company will be for information gathering, evaluation of the rectification, and prevent the occurrence of such phenomena.
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